Avast WEBforum
Consumer Products => Avast Driver Updater => Beta => Topic started by: Stellarman on June 16, 2020, 08:36:29 AM
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Hello everyone,
Brand new version of Avast Driver Updater product is now available in Beta (20.1.139)!
In this phase of a product lifecycle it is very important to get as much feedback as possible therefore we would like to ask you to help us with testing.
What's new in Avast Driver Updater product?
- 4,500,000 drivers: We have a much larger database of drivers than in the previous product.
- Safety checks: Our threat lab checks every single driver before it gets to your PC to ensure safety and security for your devices.
- Brand new setup and update technology: We improved the installation and update user experience.
- Brand new and easy to use UI: It has never been easier to update your drivers.
How can you help?
- Download the Beta version: https://honzik.avcdn.net/setup/avast-du/beta/avast_driver_updater_online_setup.exe (https://honzik.avcdn.net/setup/avast-du/beta/avast_driver_updater_online_setup.exe).
- Execute the installation package and go through the wizard to install the product.
- The product shall guide you or you can freely navigate through it and try it on your own to see how it works.
- Please try as much features as you can to see how they work and check whether there are any bugs or unexpected behavior.
- If you find any bugs during testing, please create a new thread in this forum section.
- Please provide us also with feedback about what you like most and what you would change.
- Since we aim to deliver the best Driver Updater product - would you add anything that is missing? Do not hesitate to share your feedback!
Known issues
- If you already have Avast Driver Updater installed on your PC - do not reinstall it with this Beta version or otherwise you would lose your current license. Proper license migration will be resolved in the public version in couple weeks.
Thank you & enjoy the beta testing!
AVAST Team.
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Hi, could you please provide the version/build of the beta..? Cheers
Edit: Thanks. :)
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OK, after testing it for a while, it did crash (screenshot).
I used the ADU log collector to send data. Hope it helps.
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OK, after testing it for a while, it did crash (screenshot).
I used the ADU log collector to send data. Hope it helps.
Thank you for reporting it, we'll take a look into it!
I will keep you updated about the progress.
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OK, after testing it for a while, it did crash (screenshot).
I used the ADU log collector to send data. Hope it helps.
Thank you for reporting it, we'll take a look into it!
I will keep you updated about the progress.
No problem, please do so.
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Updated 5 out of 8 detected.
I set them to ignore since the updates didn't work.
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/06/16/14/05/cY1D2hCzVK/preview.jpg)
I'm about to send logs.
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OK, after testing it for a while, it did crash (screenshot).
I used the ADU log collector to send data. Hope it helps.
Thank you for reporting it, we'll take a look into it!
I will keep you updated about the progress.
No problem, please do so.
Hi Asyn,
I have a good news for you:), luckily it was not a crash but rather an error because the update of a particular driver failed.
The reason for that, as we found out, was a missing signature file on AKAMAI server due to which the update could not be verified on the client side and it failed.
The problem was already resolved, so it should work now.
Regards.
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Thanks, I'll retest it later today.
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[Suggestions]
- An easy way for average users to revert the recent changes (in case of problems) would be nice
- Currently, the long driver-list is sorted by name, an option to sort via date (last updated) would help
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Hi, just like Bob, I get drivers that won't update (example in screenshot).
Let me know if I should send new ADU logs or just wait for a beta update.
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[Suggestions]
- An easy way for average users to revert the recent changes (in case of problems) would be nice
- Currently, the long driver-list is sorted by name, an option to sort via date (last updated) would help
Hi,
thank you for your suggestions, they are very valid.
Ad revert, we are already exploring how to do that so it will be most likely added in some update after release of the first version.
Ad sorting, this is a very good idea and we will definitely look into it.
Regards.
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Hi, just like Bob, I get drivers that won't update (example in screenshot).
Let me know if I should send new ADU logs or just wait for a beta update.
Hi,
if you could send us the logs once again it would be appreciated.
Even though I assume it will be most likely the same problem as Bob already discovered, I would rather make sure.
Thank you.
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Hi, just like Bob, I get drivers that won't update (example in screenshot).
Let me know if I should send new ADU logs or just wait for a beta update.
Hi, if you could send us the logs once again it would be appreciated.
Even though I assume it will be most likely the same problem as Bob already discovered, I would rather make sure.
Well, that's strange. I tried to reproduce it for logs, but it worked today. :-\ Did you change/fix anything on your end..?
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Hi, just like Bob, I get drivers that won't update (example in screenshot).
Let me know if I should send new ADU logs or just wait for a beta update.
Hi, if you could send us the logs once again it would be appreciated.
Even though I assume it will be most likely the same problem as Bob already discovered, I would rather make sure.
Well, that's strange. I tried to reproduce it for logs, but it worked today. :-\ Did you change/fix anything on your end..?
I also tried again due to Asyn's post but no luck with the three drivers that the product can't update on my system.
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Hello both,
thank you for trying it again however we are still working on a solution for the problem reported by Bob.
I honestly don't know what might cause that you Asyn are not able to induce the problem on your side again, maybe something was changed on the backend side, I have to check it out.
I will keep you updated about the progress.
Thank you.
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Updated 5 out of 8 detected.
I set them to ignore since the updates didn't work.
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/06/16/14/05/cY1D2hCzVK/preview.jpg)
I'm about to send logs.
Hi Bob,
could you please retest the same scenario with the latest Beta version?
It shall be fixed there.
Thank you.
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Updated 5 out of 8 detected.
I set them to ignore since the updates didn't work.
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/06/16/14/05/cY1D2hCzVK/preview.jpg)
I'm about to send logs.
Hi Bob,
could you please retest the same scenario with the latest Beta version?
It shall be fixed there.
Thank you.
There are now others,
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/08/04/12/56/cYjfl8GcnK/preview.jpg)
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Updated 5 out of 8 detected.
I set them to ignore since the updates didn't work.
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/06/16/14/05/cY1D2hCzVK/preview.jpg)
I'm about to send logs.
Hi Bob,
could you please retest the same scenario with the latest Beta version?
It shall be fixed there.
Thank you.
There are now others,
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/08/04/12/56/cYjfl8GcnK/preview.jpg)
That's pretty unexpected to be honest.
Anyway, could you please send the logs again so we can check them?
Thank you!
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Updated 5 out of 8 detected.
I set them to ignore since the updates didn't work.
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/06/16/14/05/cY1D2hCzVK/preview.jpg)
I'm about to send logs.
Hi Bob,
could you please retest the same scenario with the latest Beta version?
It shall be fixed there.
Thank you.
There are now others,
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/08/04/12/56/cYjfl8GcnK/preview.jpg)
That's pretty unexpected to be honest.
Anyway, could you please send the logs again so we can check them?
Thank you!
Sorry but need a reminder as to which logs and how to send them. Thanks
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Sorry but need a reminder as to which logs and how to send them. Thanks
Hi Bob, you need to run dulogcollector.exe (C:\Program Files\AVAST Software\Driver Updater)
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Sorry but need a reminder as to which logs and how to send them. Thanks
Hi Bob, you need to run dulogcollector.exe (C:\Program Files\AVAST Software\Driver Updater)
Thanks Asyn.
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/08/04/14/40/cYjf2kGcZk/preview.jpg)