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Consumer Products => Avast Mac Security => Topic started by: ambika Sharma on June 23, 2020, 07:35:55 PM

Title: Avast blocked all incoming mail on Outlook
Post by: ambika Sharma on June 23, 2020, 07:35:55 PM

Hi I purchased Avast and it is blocking all mails on Outlook. Incoming mails are being blocked on POP. I turned off the email shield and the emails came in asap. What is the change in settings to ensure i can use the email shield and also get mails on my outlook?

Title: Re: Avast blocked all incoming mail on Outlook
Post by: ondrej.kolacek on June 24, 2020, 08:30:15 AM

Hello,
please send us Support Package (https://support.avast.com/en-ww/article/Submit-Mac-Security-support-file) and mention the issue in the description. I will check what could be wrong.
Kind regards,
Ondrej Kolacek