Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Brian679 on June 29, 2020, 03:42:44 PM

Title: Download
Post by: Brian679 on June 29, 2020, 03:42:44 PM

I have a new laptop. Whenever I try to download the software I get a blank browser screen and can go no further.
I've tried it in Chrome & Edge and both don't work.
I can't find any number to ring for support and don't know where to go from here.
Cheers
Brian

Title: Re: Download
Post by: bob3160 on June 29, 2020, 04:40:14 PM

Have you tried to download the off-line installer from here:
https://forum.avast.com/index.php?topic=234638.0 (https://forum.avast.com/index.php?topic=234638.0)
Does the new Laptop come with a trial version of another Anti Virus program?
If it does, it needs to be removed before installing Avast or any other AV.