Avast WEBforum

Consumer Products => Avast Driver Updater => Topic started by: Ned Ephraim on June 30, 2020, 08:39:30 AM

Title: Refund Request for Driver Updater
Post by: Ned Ephraim on June 30, 2020, 08:39:30 AM
To whom it may concern,

I was notified by my bank that I have made a purchase from AVAST. It turns out that my free trial of Driver Updater has been converted "automagically" to a regular subscription.

The thing is, I don't want this software. How can I refund my USD39.99?

Purchase was made around 14:20 Philippine Standard Time.

Thank you very much.
Title: Re: Refund Request for Driver Updater
Post by: Asyn on June 30, 2020, 08:40:30 AM
-> https://support.avast.com/en-ww/article/Refund-request/
Title: Re: Refund Request for Driver Updater
Post by: Ned Ephraim on June 30, 2020, 08:48:18 AM
Hi,

Already  done that. When can I expect an answer?

Thanks.


EDIT: Already received a reply. Thank you very much.
Title: Re: Refund Request for Driver Updater
Post by: Asyn on June 30, 2020, 08:57:57 AM
You're welcome.
Title: Re: Refund Request for Driver Updater
Post by: Ionuț22 on September 02, 2020, 02:33:53 PM
Same problem, but can/t find ID Order anywhere to ask for a refund. Any ideas?
Title: Re: Refund Request for Driver Updater
Post by: Asyn on September 02, 2020, 02:40:18 PM
Same problem, but can/t find ID Order anywhere to ask for a refund. Any ideas?
Just enter/use 00000000 and explain it in your request.