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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: gedonis on July 04, 2020, 08:49:02 AM

Title: Avast Antispam Add-In for Outlook un-activated suddenly
Post by: gedonis on July 04, 2020, 08:49:02 AM
Avast Antispam Add-In for Outlook un-activated suddenly

Hi! I am using Avast Antispam 20.5.2415 (build 20.5.5410.561) witth Microsoft Outlook for Microsoft 365 MSO (16.0.12827.20200) 32-bit

All works fine for a year, but I have noticed several days ago that Avast Antispam Add-in is not active in Outlook and I cannot activate it. Add-in is enabled, but buttons are grey.

Please help me activate Avast Antispam again.

Screenshot is at https://ibb.co/Sx03DJk
Title: Re: Avast Antispam Add-In for Outlook un-activated suddenly
Post by: Asyn on July 04, 2020, 08:52:44 AM
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
Title: Re: Avast Antispam Add-In for Outlook un-activated suddenly
Post by: gedonis on July 04, 2020, 09:23:50 AM
I noticed that Avast Add-in for outlook works fine if I start Outlook with admin privileges.
But I use power user privileges usually and this prevents Avast Antispam Add-In for Outlook to work normally
===================

Wonderful - it SOLVED my problem! AND I did not repair or reinstall Avast. I did the following -
I started Outlook with admin rights, then closed and started with user (non admin) rights. Then I logged in Avast GUI into my account.
I do not know exactly, what helped indeed, but now Avast Antispam Add-In for Outlook is activated again
Title: Re: Avast Antispam Add-In for Outlook un-activated suddenly
Post by: Asyn on July 04, 2020, 09:32:35 AM
Wonderful - it SOLVED my problem! AND I did not repair or reinstall Avast. I did the following -
I started Outlook with admin rights, then closed and started with user (non admin) rights. Then I logged in Avast GUI into my account.
I do not know exactly, what helped indeed, but now Avast Antispam Add-In for Outlook is activated again
Thanks for the feedback.