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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: Togay on July 05, 2020, 09:56:51 PM

Title: Secureline VPN not establishing connection when turned on
Post by: Togay on July 05, 2020, 09:56:51 PM
Hello

since i could not find any fix for my VPN connection problem.  i am going to try my chance here before asking refund. its been couple of weeks i purchased Avast VPN with premium content.
i asked uncle google for and known solution;
Done DNS settings
Removed any existing VPNs
Set Firewall
Re insatallation vs vs
But what ever i did, it is not working. Virtual ip N/A. and no internet connection while program is turned on.
i would appraciate any help.

Win 10 10.0 Build 18363
Avast VPN 5.5.522


Title: Re: Secureline VPN not establishing connection when turned on
Post by: Asyn on July 06, 2020, 06:26:58 AM
-> https://support.avast.com/en-ww/article/222/ (Changing DNS settings)
Title: Re: Secureline VPN not establishing connection when turned on
Post by: Togay on July 06, 2020, 01:02:52 PM
Already did DNS settings. it is not working
Title: Re: Secureline VPN not establishing connection when turned on
Post by: Asyn on July 06, 2020, 01:06:48 PM
Contact support: https://support.avast.com/contact