Avast WEBforum

Other => Viruses and worms => Topic started by: Ramen on July 06, 2020, 09:52:41 PM

Title: Adobe Cloud apps detected as IDP.GENERIC . Need help.
Post by: Ramen on July 06, 2020, 09:52:41 PM
Sir,
Today I tried to install the Adobe Cloud apps(installer) from their official site and when I tried to install the same then the Avast program detected it as "IDP.GENERIC" then I tried to install the apps individually but got blocked in the beginning with the same status. I request you to please help me with the same. I am also attaching the screenshot of the virus-chest for the same.
(https://imgur.com/piEw4In)
https://imgur.com/piEw4In
Title: Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
Post by: Asyn on July 07, 2020, 06:05:39 AM
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
Title: Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
Post by: Ramen on July 07, 2020, 06:11:43 PM
the file has been sent . I request you to please check the problem as avast is detected all the apps of the adobe cloud creative apps to be "IDP.GENERIC" and update your database so that it wont detec it in future. Thankyou
Title: Re: Adobe Cloud apps detected as IDP.GENERIC . Need help.
Post by: DavidR on July 07, 2020, 06:47:51 PM
It is now up to the Avast Virus labs to analyse the detection and correct if necessary - that is why you were given the direct link to report it.