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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Rescue Disc => Topic started by: sbhnet on September 13, 2006, 08:33:37 PM

Title: Registry editor error
Post by: sbhnet on September 13, 2006, 08:33:37 PM
I've received the following error message:
-----------------------------------------------------------------------------------
Runtime Error!

Program:  E:\i386\BART\aswRegEd.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
-----------------------------------------------------------------------------------

Soooo...  How do I contact the application's support team for more information?

sbh
Title: Re: Registry editor error
Post by: Lisandro on September 13, 2006, 08:46:06 PM
Quote from: sbhnet on September 13, 2006, 08:33:37 PM
Please contact the application's support team for more information.
Soooo...  How do I contact the application's support team for more information?
Doing what you've done... posting in forums.
Maybe you can send a mail to support@avast.com but I think the forums will be faster  8)
Title: Re: Registry editor error
Post by: sbhnet on September 13, 2006, 09:38:29 PM
And the plot thickens...  I rebooted the machine and now it says the (software) file is in use and can't back it up.  Sigh....  I just need to make one change to the registry so I can (hopefully) find out what's REALLY wrong with the machine!   ::)

sbh
Title: Re: Registry editor error
Post by: Lisandro on September 13, 2006, 10:49:40 PM
Quote from: sbhnet on September 13, 2006, 09:38:29 PM
I rebooted the machine
With Bart CD? Did you boot, the second time with Bart CD?

Quote from: sbhnet on September 13, 2006, 09:38:29 PM
and now it says the (software) file is in use and can't back it up.
Which software? What is in use?  ??? ::)
Title: Re: Registry editor error
Post by: sbhnet on September 13, 2006, 11:06:18 PM
Yes, I rebooted using the BART CD, and it's the registry that it's trying to back up (remember - I'm trying to edit the registry), so I'm assuming it's talking about the software file in the hive (as opposed to SAM, Security or System).