Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Johnnn on July 14, 2020, 09:08:23 AM
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Hello, so some weeks ago I downloaded the free trial of Avast and I remember seeing when the trial would end, and that I would be sent an email before the end of the trial. Right now, I'm looking to end my trial early as I don't see that I won't be using it in the future. Can I have my free trial canceled as I'll most likely delete the app on my laptop? Also, I never got any kind of emails from Avast, so I don't know how I'll end up getting a reminder email.
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-> https://support.avast.com/en-ww/article/Order-Subscription-FAQ/
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Here's what it shows:
It says the free trial expires until May 21st of 2021, which I never wanted.
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I can't see any trial version in your screenshot, just Avast Free.
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@Johnnn,
Did you give Avast a credit card number at start of the trial?
If not, I suspect you downloaded the free version, which shows in your screenshots and as stated by @Asyn.
If you did hand over a credit card number, check your credit card transactions for a payment at end of trial period. That may show up as "DRI Avast" or simlar.
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@Johnnn,
Did you give Avast a credit card number at start of the trial?
If not, I suspect you downloaded the free version, which shows in your screenshots and as stated by @Asyn.
If you did hand over a credit card number, check your credit card transactions for a payment at end of trial period. That may show up as "DRI Avast" or simlar.
Oh ok. Yeah I think I might've just downloaded the free version. But why does it show that it expires for a full year? I'll still check my credit card transactions though. Thanks
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@Johnnn,
Did you give Avast a credit card number at start of the trial?
If not, I suspect you downloaded the free version, which shows in your screenshots and as stated by @Asyn.
If you did hand over a credit card number, check your credit card transactions for a payment at end of trial period. That may show up as "DRI Avast" or simlar.
Oh ok. Yeah I think I might've just downloaded the free version. But why does it show that it expires for a full year? I'll still check my credit card transactions though. Thanks
The Avast Free version (which is what is shown in your image) has a years subscription, that would be renewed after that year for another year.