Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: Ariel91 on July 15, 2020, 08:08:49 PM

Title: UNSUBSCRIBE WITHOUT ORDER ID
Post by: Ariel91 on July 15, 2020, 08:08:49 PM
Hello I dont have an order ID but I want to cancel the avast subscription. My email username is ***removed for privacy reasons ***
Title: Re: UNSUBSCRIBE WITHOUT ORDER ID
Post by: DavidR on July 15, 2020, 09:18:12 PM
It is inadvisable to post your email address on a public forum, unless of course you like spam.

Cancelling automatic renewal of the Avast subscription - See https://support.avast.com/en-en/contact/ and use the Refunds, cancellations, billing, payment, or license issues option and then the I want to unsubscribe. Click next and enter your details, if you haven't got the Order ID (as you say), etc enter 00000000 and give as much information that you can to help identify it.
Title: Re: UNSUBSCRIBE WITHOUT ORDER ID
Post by: saigners on August 19, 2020, 04:02:13 AM
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.
Title: Re: UNSUBSCRIBE WITHOUT ORDER ID
Post by: Asyn on August 19, 2020, 06:42:41 AM
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.
Read Reply #1 from DavidR.
Title: Re: UNSUBSCRIBE WITHOUT ORDER ID
Post by: r@vast on August 19, 2020, 11:06:46 AM
Hello I dont have an order ID but I want to cancel the avast subscription. My email username is ***removed for privacy reasons ***


Hi,

You would have received your order id via email. Date: 7 Sept 2019
Please use this order id: 2293260 for Avast Premium Security
Title: Re: UNSUBSCRIBE WITHOUT ORDER ID
Post by: r@vast on August 19, 2020, 11:11:10 AM
I have same issue. I tried to find the id with my emails and last 4 credit card digits. But I can't find anything.

Hi,

The email address you used to register on this forum is not associated with any subscription.
Please PM me the email address you used for the subscription.