Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Falkenstein on July 16, 2020, 04:12:03 PM

Title: Dishonest company - cant cancel free trial
Post by: Falkenstein on July 16, 2020, 04:12:03 PM

I recently signed up for a free trial and now I want to cancel it as I don't want to get billed but you cleverly have made it impossible.  One would think that you could simply cancel from the subscriptions page in the app but you are requiring info from a supposed confirmation email that I simply can't find.  You make it hard on purpose but I will speak to my bank to refute your dishonest charge when it happens and I will never purchase an Avast  product in my life.  You also don't have a phone number where you can be reached.  Congrats on your dishonest ways.

Title: Re: Dishonest company - cant cancel free trial
Post by: Asyn on July 16, 2020, 04:17:50 PM

-> https://support.avast.com/en-ww/article/Order-Subscription-FAQ/