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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: khush.panthaky on July 28, 2020, 06:56:45 PM

Title: Avast Free Won't Let Me Uninstall
Post by: khush.panthaky on July 28, 2020, 06:56:45 PM

Hello. 

Mac Mini user, here. 
Using macOS Catalina
Version 10.15.16

I installed Avast Free last week because of some Yahoo redirects I had on the Vivaldi browser. 
Soon thereafter, I lost all connections using my preferred Firefox (which I've uninstalled and reinstalled), Chrome, Safari and Opera. 

I was on the phone with an Applecare technician for 4 hours last night trying to figure out what was wrong. 
When I mentioned I had Avast, he told me Avast was very aggressive. 
He couldn't even get into my computer using Screen Share. 
The tech suggested uninstalling Avast, which may restore my connections. 

I went through the Uninstall process, and it would not take my Administrative credentials. 
I used my Apple ID Administrator password, but it would not accept it. 
I changed my Apple ID Administrative credentials to see if that would help and it will STILL not accept the new ones either. 

I then registered with Avast to post on this forum and I used my Avast Username and Password to uninstall but even that didn't work.   

Please help me uninstall this software so that I can get back full control of my computer. 

Thank you. 

Title: Re: Avast Free Won't Let Me Uninstall
Post by: Pondus on July 28, 2020, 07:48:04 PM

Avast Mac Security all topics in regard to Avast for Mac  >>  https://forum.avast.com/index.php?board=5.0

Title: Re: Avast Free Won't Let Me Uninstall
Post by: khush.panthaky on July 28, 2020, 07:56:36 PM

Thank you for your reply, Pondus! 
I appreciate the referral to the appropriate forum!