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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: jef71 on September 18, 2006, 02:32:59 PM

Title: I have a problem
Post by: jef71 on September 18, 2006, 02:32:59 PM

hello, since I charged your antivirus avast 4 family edition when the antivirus detects a virus that starts again my PC without my opinion it is necessary to make a special adjustment??? configuration:windows XP

Title: Re: I have a problem
Post by: Lisandro on September 18, 2006, 03:13:59 PM

Strange, avast scanning shouldn't reboot the system... maybe you're infected.
It will be good if you can:

1) Disable System Restore on Windows XP: http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;310405
2) Clean your temporary files.
3) Schedule a boot time scanning with avast. Start avast! > Right click the skin > Schedule a boot-time scanning. Select for scanning archives. Boot.
4) Use a-squared (http://www.emsisoft.com/en/software/free/), ewido (http://www.ewido.net/en/) or Spyware Terminator (http://www.spywareterminator.com/) (trojan removers).