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Consumer Products => Avast Mac Security => Topic started by: re.carter on August 09, 2020, 04:46:17 PM

Title: [RESOLVED] com.avast.daemon crashing every 10 seconds on MAC
Post by: re.carter on August 09, 2020, 04:46:17 PM

Similar to Aharris2 report - but I have only the basic avast installed - no trial extras have been enabled by me.

Macbook, mid2012 13" i7 8Gb, with the latest OS Patch 10.14.6, running AVAST 14.5 free basic no extras,  is generating repeated crash reports every 10 seconds.
What is AVAST up to ?

13:00:32.037866 +0100   ReportCrash   com.apple.message.domain: com.apple.crashreporter.writereport.crash
com.apple.message.signature: com.avast.daemon
com.apple.message.signature2: UNBUNDLED ||| ??? (0)
com.apple.message.signature3: UNKNOWN
com.apple.message.result: NO
com.apple.message.summarize: YES
SenderMachUUID: 37FB53D0-4E77-3EFA-ABF9-0D871DD56926

13:00:42.506363 +0100   ReportCrash   com.apple.message.domain: com.apple.crashreporter.writereport.crash
com.apple.message.signature: com.avast.daemon
com.apple.message.signature2: UNBUNDLED ||| ??? (0)
com.apple.message.signature3: UNKNOWN
com.apple.message.result: NO
com.apple.message.summarize: YES
SenderMachUUID: 37FB53D0-4E77-3EFA-ABF9-0D871DD56926


OK tried a reboot - no change
Uninstalled - rebooted - reinstalled - no change still eating  processor and heating the machine up on a hot day.

found some more errors...


default   16:21:30.333531 +0100   com.avast.fileshield   avscan: 0 send: failed to initiate connect
connect: Connection refused
default   16:21:30.334141 +0100   com.avast.fileshield   avscan: 0 start: send_msg failed
default   16:21:30.334993 +0100   com.avast.fileshield   avscan: 0 send: failed to initiate connect
connect: Connection refused
default   16:21:30.335527 +0100   com.avast.fileshield   avscan: 0 start: send_msg failed

Title: Re: [RESOLVED] com.avast.daemon crashing every 10 seconds on MAC
Post by: lukas.hasik on August 09, 2020, 09:18:48 PM

This issue should be fixed now. Please make sure that you have the latest VPS (virus definitions) - Avast tray icon (or app menu) and "Check for updates".

We are truly sorry for the inconvenience caused by this issue. Thank you for helping us with the resolution! Your posts, logs and support packages allowed us to find, isolate and fix the issue within hours.

Title: Re: [RESOLVED] com.avast.daemon crashing every 10 seconds on MAC
Post by: re.carter on August 10, 2020, 01:45:31 PM

I can confirm that after a manual check for updates - crash reporter has stopped cycling and my fan has stopped screaming at me !
Thank you for your quick response.
BobC