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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: lionel.delord on August 10, 2020, 06:47:41 PM

Title: VPN Hors service
Post by: lionel.delord on August 10, 2020, 06:47:41 PM

Bonjour, suite à une mise à jour avast le VPN ne fonctionne plus malgré mon abonnement actif.
J'ai essayé de nombreuses manipulations mais rien à faire.
A chaque tentative de réinstallation le message Echec apparait.
Je ne sais pas quoi faire merci de votre aide.
Cordialement
Hello, following an avast update the VPN no longer works despite my active subscription.
I tried many manipulations but nothing to do.
Every time you try to reinstall the message "Failed" appears.
I don't know what to thank for your help.
Cordially

Title: Re: VPN Hors service
Post by: schmidthouse on August 11, 2020, 12:02:34 AM

Interestingly, I had a very similar experience I think about 2 years ago. Secureline stopped working after uninstalling and reinstalling Avast Premium because I was checking on something, can't remember what.
I ended up uninstalling both Avast and Secureline. I installed Secureline first and confirmed that it was working well as standalone for awhile. I then did a 'Clean Install' of Avast using avastclear.exe
I then reinstalled Avast using download link.Problem resolved. for me anyway

Title: Re: VPN Hors service
Post by: rusap on September 01, 2020, 10:11:26 AM

Bonjour
je suis dans la même situation,
avez-vous trouvé une solution ?
Cordialement

Title: Re: VPN Hors service
Post by: Asyn on September 01, 2020, 10:38:18 AM

Please post English here, else use the forum section for your language.
-> Non-English Zone: https://forum.avast.com/index.php#c7