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Consumer Products => Avast Mac Security => Beta => Topic started by: murray20 on August 15, 2020, 09:59:45 PM

Title: Mac os 11 Beta
Post by: murray20 on August 15, 2020, 09:59:45 PM
Just installed the MAC os 11 Big Sur Beta and Avast is being poorly, I can't uninstall, i can't move the file to trans, it will not load, totally stuck here.
Title: Re: Mac os 11 Beta
Post by: Asyn on August 16, 2020, 06:54:20 AM
-> https://forum.avast.com/index.php?topic=235094.0
Title: Re: Mac os 11 Beta
Post by: nicklaw on September 26, 2020, 12:46:37 PM
I have the same problem: I have avast security premium for Mac and I am planning to install Mac OSx 11 Big Sur but I cannot afford to have the MacBook Pro blocked by avast. When will the new version be available ? If I uninstall the present version (please indicate also how because I cannot find a command to uninstall) will I be able to use my license for the new product when avast shall be available without having to pay a new fee ? thanks
Title: Re: Mac os 11 Beta
Post by: Asyn on September 26, 2020, 02:25:23 PM
1. When will the new version be available ?
2. If I uninstall the present version (please indicate also how because I cannot find a command to uninstall) will I be able to use my license for the new product when avast shall be available without having to pay a new fee ? thanks
1. That's something for the devs to answer.
2. Should work.
Title: Re: Mac os 11 Beta
Post by: Asyn on September 29, 2020, 12:17:30 PM
Hi guys, see: https://forum.avast.com/index.php?topic=238399.0
Title: Re: Mac os 11 Beta
Post by: lukas.hasik on October 13, 2020, 03:56:01 PM
I have the same problem: I have avast security premium for Mac and I am planning to install Mac OSx 11 Big Sur but I cannot afford to have the MacBook Pro blocked by avast. When will the new version be available ? If I uninstall the present version (please indicate also how because I cannot find a command to uninstall) will I be able to use my license for the new product when avast shall be available without having to pay a new fee ? thanks

You should be able to find all your subscriptions at my.avast.com - just use the same email as you for purchase.
There should be also email with subject "Avast - Order Confirmation" sent your email.
Last but not least Avast support should be able to find your subscription and help.