Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: edungarian on August 16, 2020, 09:34:46 PM

Title: Smart scan completes just fine, but can't view "smart home risks"
Post by: edungarian on August 16, 2020, 09:34:46 PM

As stated in the title, I can run a smart scan just fine and it all passes except for the last part of the scan labeled "Smart home risks". The scan completes, I can hit next on the bottom of the screen for "Browser Threats", "Outdate Apps", and "Viruses&Malware", but the screen wont progress to show me the "Smart Home Risks" results. Anyone else have that problem?

Title: Re: Smart scan completes just fine, but can't view "smart home risks"
Post by: edungarian on August 16, 2020, 09:40:25 PM

Update: I used the "repair app" function in Menu>Settings>Troubleshooting>[REPAIR APP] and it fixed the issue!

Title: Re: Smart scan completes just fine, but can't view "smart home risks"
Post by: NotNamed on September 22, 2020, 02:08:56 AM

Have had the same problem for a while - tried repair - tried resetting to default settings and rebooting. nothing works. it still will not move to smart home risks after smart scan.

Title: Re: Smart scan completes just fine, but can't view "smart home risks"
Post by: SpeedHK on September 22, 2020, 06:03:30 PM

Yes me too tried repair and tried resetting to default settings and rebooting. nothing works. Hope they will fix this next update

Title: Re: Smart scan completes just fine, but can't view "smart home risks"
Post by: NotNamed on September 23, 2020, 10:10:52 AM

no such luck - new update. same problem. does anyone from avast read these forums?

Title: Re: Smart scan completes just fine, but can't view "smart home risks"
Post by: disillusionedx on September 23, 2020, 06:26:34 PM

Same problem.

Title: Re: Smart scan completes just fine, but can't view "smart home risks"
Post by: stevec5375 on November 09, 2020, 07:48:22 PM

I'm using Windows 7 and I am having this problem too.  Tried Repair App and problem still exist.  Have the latest version of Avast installed.  Has this problem been fixed? 

Title: Re: Smart scan completes just fine, but can't view "smart home risks"
Post by: marty0725 on November 11, 2020, 08:14:46 PM

Same Problem with Windows 10

Title: Re: Smart scan completes just fine, but can't view "smart home risks"
Post by: Asyn on November 12, 2020, 10:18:39 AM

Update to the latest version (20.9.2437): https://forum.avast.com/index.php?topic=239611.0