Avast WEBforum
Consumer Products => Avast AntiTrack => Topic started by: Skeefiez11 on August 20, 2020, 10:20:09 PM
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Just purchased BreachGuard and noticed that there are currently no help pages listed under https://support.avast.com/en-ww help pages. Why?? Also in the forums there are no dedicated pages for this product. ALSO once I managed to find an FAQ (NOT easy to find btw!!) it said this:
How can I learn about recent data breaches?
The News section on the Avast BreachGuard dashboard contains articles to keep you informed about recent data breaches. Each article includes the following information:
Which company was breached
When the breach occurred
What data was exposed
How many users were affected
The response to the breach
I looked on the "dashboard" and there is NO area that says "News"!! Not in the "Menu" or Notifications (see 2nd attachment)
So far, this product is not giving me a warm feeling and is not user-friendly. In fact it seems very generic! I would have thought once downloaded it would be integrated into my Avast Premium Security under "Protection" or "Privacy" like my Avast SecureLine VPN was.
Lastly, I needed to reboot my PC and I noticed that when I went back to BreachGuard under "Risk Monitor", I saw a number of "High potential Risks" that I ALREADY addressed earlier! Why do I then have to repeat "Already changed my password" when I already did that?? Why did it not remember? That wastes a lot of time!
Please address and advise on these concerns/questions please.
Thank you
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i have the feeling that i just spend $$ with BreachGuard but nothing is changed and my PC is slower than ever. hope it's not wasted $$
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Same here!!!!! Also after it detected certain passwords or weak passwords I changed all of them but BreachGuard keeps bringing those old notifications back and I have to keep clicking on "already changed password" over and over and it does not remember the next time I use the app!!! I need a moderator or developer to comment asap!!
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I found this after a very rudimentary search https://support.avast.com/en-us/article/BreachGuard-FAQ/ hope this helps.
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Thanks but I already saw that URL. Did not help me in the issue above unfortunately. One day I "fix" all the threats and the "Privacy Level" goes to 100%. Then the next day or two I look and the "Privacy Level" is back again to 69% and shows 22 privacy threats which are the SAME EXACT ones I already changed several weeks ago!! I need to know why BreachGuard is not retaining the memory that these were already changed/corrected before I request a refund :(
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Sorry that wasn't helpful, I'm an Avast Free user and don't use the Avast BreachGuard, so it isn't something I'm familiar with.
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No worries! Thanks for helping out :) I submitted a trouble ticket with Avast so someone there can answer
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You're welcome.