Avast WEBforum

Other => General Topics => Topic started by: Friesen3 on August 28, 2020, 05:37:44 PM

Title: HackCheck not working
Post by: Friesen3 on August 28, 2020, 05:37:44 PM

The initial page works, but when you go to get your results by clicking on the link in the email, it just spins....

Tried multiple desktop browsers and mobile browsers.  Same result.

Title: Re: HackCheck not working
Post by: Asyn on August 31, 2020, 11:07:24 AM

Wait for one of the devs and/or submit a ticket: https://support.avast.com/contact (paid versions)

Title: Re: HackCheck not working
Post by: bob3160 on August 31, 2020, 11:06:31 PM

https://www.avast.com/hackcheck (https://www.avast.com/hackcheck)
Working without problems here using Chrome.
Working fine for me using Chrome

Title: Re: HackCheck not working
Post by: DavidR on September 01, 2020, 12:42:51 AM

Quote from: bob3160 on August 31, 2020, 11:06:31 PM

https://www.avast.com/hackcheck (https://www.avast.com/hackcheck)
Working without problems here using Chrome.
Working fine for me using Chrome

I don't know what you are doing with sizing your text as it is frequently screwed up, typically you end up with some text at size=2px as above in the quote and not size=2.  In this case some of the text is default but some is tiny. I don't know if you are actually setting this size or not.

I tend to leave things at defaults and for most cases don't change the font size

"example no/default sizes"
https://www.avast.com/hackcheck (https://www.avast.com/hackcheck)
Working without problems here using Chrome.
Working fine for me using Chrome