Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mhpepp2 on August 29, 2020, 10:25:55 PM

Title: Web browser locking up after short usage
Post by: mhpepp2 on August 29, 2020, 10:25:55 PM
I have been using Avast Premium and Avast Clean Up for several years.  Since the update, my web browser will load a website but after only a short time, maybe 10 minutes, the whole browser locks up and I have to exit the browser and restart it.  it will again work for a few minutes and then lock up.  I used Vivaldi and it happened.  Uninstalled Vivaldi and installed Opera and it happens.  It also happens in IE.  It started happening after the last Avast update.  This is extremely frustrating and I question why I am paying for this product and have it cause so many problems.
Title: Re: Web browser locking up after short usage
Post by: Asyn on August 30, 2020, 07:47:00 AM
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: Web browser locking up after short usage
Post by: mhpepp2 on August 30, 2020, 02:02:24 PM
Avast Premium and Avast Clean up:
Premium version 20.5.2415 (build 20.5.5410.586)
Have not used any other AV in the past.  Do have Malwarebytes Premium installed

Windows 8.1 64 bit

Title: Re: Web browser locking up after short usage
Post by: Asyn on August 30, 2020, 02:10:05 PM
Update to the latest version (20.6.2420): https://forum.avast.com/index.php?topic=236703.0

PS: Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/
Title: Re: Web browser locking up after short usage
Post by: bob3160 on August 30, 2020, 08:27:30 PM
For me, Malwarebytes hasn't caught anything that wasn't already taken care of by Avast in years.
I no longer use it even though I have a lifetime license.