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Consumer Products => Avast Mac Security => Topic started by: Fips on September 04, 2020, 10:50:40 AM

Title: Agents disabled with SIP enabled
Post by: Fips on September 04, 2020, 10:50:40 AM

Impossible activate agents (v14.5) with SIP enabled on High Sierra. Any idea? Full clean and new install change nothing. Without SIP woks well.

Title: Re: Agents disabled with SIP enabled
Post by: ondrej.kolacek on September 04, 2020, 11:40:46 AM

Hello,

I am not sure what do you mean by activate agents; for shields to work, Avast AV's kernel extensions need to be allowed on the system by the user; there should be directions how to do this in the GUI. Without SIP active, AFAIK it is not necessary to allow kexts.

What are the errors displayed by the shields that are inactive?

Kind regards,
Ondrej Kolacek

Title: Re: Agents disabled with SIP enabled
Post by: Fips on September 25, 2020, 11:19:38 PM

The message is: "We're sorry. There is some problem on our side. We'll fix it as soon as possible."
There is no button to allow in System preferences. I tried the script fro Youtube video. No change.