Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mohamed.rizkabdelnabi on September 05, 2020, 01:16:42 PM
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Hi, I Had the below subscriptions under my Avast account [ Avast AntiTrack Premium, Avast Premium Security (Multi-Device), Avast Cleanup (Multi-Device)] on my Windows PC & other android devices.. Two days ago ,y windows version was crashed and i had to install a new clear one, therefore i have to install all applications again on my windows laptop.. Now i can access my vast account and view all of my subscriptions but the problem appears when i try to install my subscriptions again either from " Install on your devices" on subscription page or from Get Product in Install and Activate an Avast product/Support page.. All the time the page on Mozilla Firefox or Google Chrome keeps showing the below error:
Mozilla Firefox:
Secure Connection Failed
The connection to the server was reset while the page was loading.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Google Chrome:
This site can’t be reached
The connection was reset.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET
Can you please help me?
Thank You
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The correct site is https://account.avast.com/