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Consumer Products => Avast Passwords => Avast Passwords for Windows => Topic started by: fred61539 on September 06, 2020, 09:04:15 PM

Title: Must enter Master Password at every re-boot ??
Post by: fred61539 on September 06, 2020, 09:04:15 PM
For the past week or two I have had to enter my Master Password every day when I first start up my PC. For the past 5 years or so that I have been using Avast Passwprds, I never had to do that.  What caused it to start asking me to enter it every day and how can I set it to not do it ?
Title: Re: Must enter Master Password at every re-boot ??
Post by: gloverse on September 28, 2020, 02:39:43 AM
I have never used password manager but since the latest upgrade, I have to re-enter passwords to all my frequently used sites - and this happens everytime Avast updates which is sometimes more than once a day.  (I have Avast Premium clean-up)
Title: Re: Must enter Master Password at every re-boot ??
Post by: r@vast on September 29, 2020, 01:27:57 PM
I have never used password manager but since the latest upgrade, I have to re-enter passwords to all my frequently used sites - and this happens everytime Avast updates which is sometimes more than once a day.  (I have Avast Premium clean-up)

Hi,

You have subscriptions for both Avast Cleanup Premium and Avast Premium Security.
Could you please clarify, after the update of which application do you notice this issue?
Could you also clarify where (which application) you have to re-enter passwords?
Title: Re: Must enter Master Password at every re-boot ??
Post by: gloverse on September 29, 2020, 04:25:32 PM
I assume it's after a a virus definitions update because I turned that to "ask me" instead of automatic and was getting requests throughout the day.  The premium cleanup usually happens at night or first thing in the morning.

I have to log in with emails each day to Microsoft mail (hotmail), Facebook. and Amazon - is this a problem with Edge?
Title: Re: Must enter Master Password at every re-boot ??
Post by: r@vast on September 30, 2020, 07:29:13 PM
I assume it's after a a virus definitions update because I turned that to "ask me" instead of automatic and was getting requests throughout the day.  The premium cleanup usually happens at night or first thing in the morning.

I have to log in with emails each day to Microsoft mail (hotmail), Facebook. and Amazon - is this a problem with Edge?

Hi, This could be an issue with Edge. Perhaps you can try to use a different browser and see if the same issue occurs.

Since you have Cleanup, you can also have a look at your "Automatic Maintenance" settings (if you have it turned on).
https://support.avast.com/en-ww/article/Cleanup-Premium-FAQ/#idt_0430
Title: Re: Must enter Master Password at every re-boot ??
Post by: gloverse on October 01, 2020, 03:49:59 AM
I meant to write "I have to log in with PASSWORDS each day....
Thank you - I'll try a different browser
I appreciate your prompt responses -
Title: Re: Must enter Master Password at every re-boot ??
Post by: fred61539 on October 06, 2020, 10:25:00 PM
None of the replies have anything to do with my original question. Could you folks please review the situation I described in the first post and offer some knowledge ?   I don't recall doing any updates; are they done automatically?
  Thanks...
Title: Re: Must enter Master Password at every re-boot ??
Post by: r@vast on October 07, 2020, 03:14:29 PM
None of the replies have anything to do with my original question. Could you folks please review the situation I described in the first post and offer some knowledge ?   I don't recall doing any updates; are they done automatically?
  Thanks...

Hi,

By default, updates are done automatically.
You can, of course, change the settings. Please see this guide:https://support.avast.com/en-ww/article/Update-Antivirus/

Concerning your original post, could you please check your Avast Passwords Security settings and see which one you have enabled?
Open Avast Premium Security > Click on Privacy > Passwords > Settings >Security
Title: Re: Must enter Master Password at every re-boot ??
Post by: fred61539 on October 17, 2020, 11:04:25 PM
Sorry for the delay but I have not gotten email notifications of a reply to this original post.

I just checked the Security setting as you suggested and none of the settings were checked. I don't ever remember even going to that area of the app.
Title: Re: Must enter Master Password at every re-boot ??
Post by: fred61539 on October 17, 2020, 11:06:54 PM
I should have mentioned that during the past week, when I powered up in the mornings, on 2 or 3 days Passwords actually turned on automatically as you always used to do,. but today and 2 days ago it did not.
Title: Re: Must enter Master Password at every re-boot ??
Post by: bob3160 on October 17, 2020, 11:19:13 PM
I should have mentioned that during the past week, when I powered up in the mornings, on 2 or 3 days Passwords actually turned on automatically as you always used to do,. but today and 2 days ago it did not.
If you look at the settings, you'll see that once every 24 hrs you need to re-enter your password.
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/10/17/21/17/cY6brb7wxj/preview.jpg)
Title: Re: Must enter Master Password at every re-boot ??
Post by: fred61539 on October 24, 2020, 11:38:12 PM
How do I get to the Pop-Up you show?  I can only get to Settings/Passwords and the only thing beyond that is a button to create a Password. 
Title: Re: Must enter Master Password at every re-boot ??
Post by: bob3160 on October 25, 2020, 02:34:56 PM
How do I get to the Pop-Up you show?  I can only get to Settings/Passwords and the only thing beyond that is a button to create a Password.
Open the Avast Passwords User Interface to get to the apps settings.