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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: BwandoWando on September 07, 2020, 02:38:07 AM

Title: Avast Premium Issue with the Windows Base Filtering Engine
Post by: BwandoWando on September 07, 2020, 02:38:07 AM
A few days ago, my Dell G7 Win 10 laptop received some updates from Microsoft and it became very sluggish immediately after the next bootup. The weird thing is that using Task Manager, the CPU and Memory utilization was low, and it felt that the whole machine was underclocked. After some troubleshooting, what happened is that the BASE FILTERING ENGINE service is stuck in starting state and it caused the whole machine to be very sluggish stuck in an infinite loop retrying to start the BFE. My theory is that the built-in Firewall and Avast caused BFE to not start at all.

But as I cant uninstall Windows Firewall, and I cant stop/start/ disable BFE, I uninstalled Avast using AvastClear, then the problem went away.

After a few days, I re-installed AVAST PREMIUM, but made a custom installation and didn't install AVAST FIREWALL, and I'm using Using Windows DEFENDER FW for now, and also enabled Avast DELAYED START, to only start running when services such as BFE and windows Firewall has started.

Anyone else  encountered a similar issue with Avast (Premium) + BFE?

Thank you.

PS: Take note that i've searched the forum for BASE FILTERING ENGINE (BFE)  and the latest post was Oct 2018, so I decided to create a new post.
PS2: This is my very first post in this forum, have been a premium user for around 3 years.
Title: Re: Avast Premium Issue with the Windows Base Filtering Engine
Post by: Asyn on September 07, 2020, 03:08:46 PM
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: Avast Premium Issue with the Windows Base Filtering Engine
Post by: BwandoWando on September 08, 2020, 03:22:30 AM
Here's what I have now

Avast Premium: 20.7.2425 (build 20.7.5568.590)
Windows 10-64bit  Version 2004 Build 19041.488
Havent used any 3rd-party AV aside from AVAST in this PC since the beginning (around 2+ years ago)
Title: Re: Avast Premium Issue with the Windows Base Filtering Engine
Post by: Asyn on September 08, 2020, 06:23:18 AM
Follow instructions: https://support.avast.com/article/33/
Title: Re: Avast Premium Issue with the Windows Base Filtering Engine
Post by: BwandoWando on September 08, 2020, 06:38:20 AM
i see, thanks
Title: Re: Avast Premium Issue with the Windows Base Filtering Engine
Post by: Asyn on September 08, 2020, 06:41:00 AM
You're welcome.