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Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: fvaken on September 11, 2020, 02:27:12 PM

Title: secureline can't be (re) installend
Post by: fvaken on September 11, 2020, 02:27:12 PM
After using Secureline for a long time it suddenly failed.
I tried to reinstall but every time the message is it cannot be installed.
Running Windows 10 pro version 1909
Title: Re: secureline can't be (re) installend
Post by: r@vast on September 11, 2020, 04:02:43 PM
After using Secureline for a long time it suddenly failed.
I tried to reinstall but every time the message is it cannot be installed.
Running Windows 10 pro version 1909

Hi,
Did you "Restart" Windows after the uninstallation.
When reinstalling, do you select "run as administrator"
https://support.avast.com/en-ww/article/80/
Could you please add a screenshot of the message you receive.
Title: Re: secureline can't be (re) installend
Post by: fvaken on September 11, 2020, 04:17:39 PM
Hi,

Yes, I restarted computer every attempt (install proces asked for that).
I just manually updated the avast application and now secureline seems to be installed.
And it works again
Thanks for reacting

Frans