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Consumer Products => Avast Passwords => Avast Passwords for Android => Topic started by: patrice58 on September 14, 2020, 04:14:41 AM

Title: Avast Passwords
Post by: patrice58 on September 14, 2020, 04:14:41 AM
If I lose my phone or I upgrade my phone how will I be able to transfer my passwords? I have read somewhere that you need a 6 figure code to unlock your passwords which was sent to customers when they first synchronised or first downloaded the application. I don't have anything of the sort I do have this.
Title: Re: Avast Passwords
Post by: r@vast on September 14, 2020, 12:02:30 PM
If I lose my phone or I upgrade my phone how will I be able to transfer my passwords? I have read somewhere that you need a 6 figure code to unlock your passwords which was sent to customers when they first synchronised or first downloaded the application. I don't have anything of the sort I do have this.

Hi,

The email (attachment) you received is the one you would need.
https://support.avast.com/en-ww/article/Restore-Passwords-data-backup/
The "6 figure code" refers to a this process.
https://support.avast.com/en-ww/article/Synchronize-Passwords-across-devices/
Title: Re: Avast Passwords
Post by: patrice58 on September 14, 2020, 02:20:24 PM
If I lose my phone or I upgrade my phone how will I be able to transfer my passwords? I have read somewhere that you need a 6 figure code to unlock your passwords which was sent to customers when they first synchronised or first downloaded the application. I don't have anything of the sort I do have this.

Hi,

The email (attachment) you received is the one you would need.
https://support.avast.com/en-ww/article/Restore-Passwords-data-backup/
The "6 figure code" refers to a this process.
https://support.avast.com/en-ww/article/Synchronize-Passwords-across-devices/

Thanks a lot, I understand completely the 6 digit PIN is if you want a duplicate Avast password Android app running on another phone at the same time. That's right, right? 😏
Title: Re: Avast Passwords
Post by: r@vast on September 14, 2020, 05:06:13 PM
If I lose my phone or I upgrade my phone how will I be able to transfer my passwords? I have read somewhere that you need a 6 figure code to unlock your passwords which was sent to customers when they first synchronised or first downloaded the application. I don't have anything of the sort I do have this.

Hi,

The email (attachment) you received is the one you would need.
https://support.avast.com/en-ww/article/Restore-Passwords-data-backup/
The "6 figure code" refers to a this process.
https://support.avast.com/en-ww/article/Synchronize-Passwords-across-devices/

Thanks a lot, I understand completely the 6 digit PIN is if you want a duplicate Avast password Android app running on another phone at the same time. That's right, right? 😏

On any other supported device, yes.