Avast WEBforum

Consumer Products => Avast Mobile Security => Topic started by: melvee75 on September 22, 2020, 12:24:52 AM

Title: AntiTheft says it is expired?
Post by: melvee75 on September 22, 2020, 12:24:52 AM

I have used the free version of Avast and the Anti-Theft app for years on all the mobile devices in our family.  The devices themselves now, when i go into the Anti Theft portion, has a slider button to toggle on/off.  Right next to the button it says Expired.  But apparently free versions do not show up in the subscriptions, and I do not see how to change Expired to anything else.  Logging into my account on the PC i can see all the devices, and the AntiTheft circle is green on all of them.  But none of them are connecting -- if i try to sound the alarm or otherwise contact the device it always fails.  They are all up to date versions.  Help?