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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Spiritual2016 on September 23, 2020, 08:31:41 AM

Title: Software Updater Vs Smart Scan Outdated Apps Option-Issue Resolved.
Post by: Spiritual2016 on September 23, 2020, 08:31:41 AM
Hello.

1a. When I go into Software Updater, it tells me if any of my apps are outdated and when I perform a Smart Scan, it also checks for outdated apps and tells me if any of my apps are outdated-Is it the same function that can be accessed two ways or are they different functions?

I ask the above question because Software Updater shows my apps as up to date while Smart Scan shows a few as being outdated.. Also, when I check for updates within each program, it shows it as up to date. As a result, the information is obviously inconsistent,

Am I missing something? :)

Title: Re: Software Updater Vs Smart Scan Outdated Apps Option
Post by: r@vast on September 24, 2020, 09:26:27 AM
Hello.

1a. When I go into Software Updater, it tells me if any of my apps are outdated and when I perform a Smart Scan, it also checks for outdated apps and tells me if any of my apps are outdated-Is it the same function that can be accessed two ways or are they different functions?

I ask the above question because Software Updater shows my apps as up to date while Smart Scan shows a few as being outdated.. Also, when I check for updates within each program, it shows it as up to date. As a result, the information is obviously inconsistent,

Am I missing something? :)

Hi,

They are using different engines.
Could you please provide me with a support file id.

To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file

Title: Re: Software Updater Vs Smart Scan Outdated Apps Option
Post by: Spiritual2016 on December 12, 2020, 01:55:36 AM
Issue Resolved.