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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: axistheminecraftexpert on September 23, 2020, 05:35:25 PM

Title: Avast Premium Security keeps on popping up randomly
Post by: axistheminecraftexpert on September 23, 2020, 05:35:25 PM
Hello guys. On the last few days, my Avast antivirus keeps on popping up randomly. At first, only the loading screen, then suddenly, it keeps on popping up randomly, even when I am playing any video games! It's so annoying. However, I am in silent mode. Can anyone help me to fix this problem?
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: EB64 on September 23, 2020, 06:57:45 PM
Nobody knows what's causing this, nor how to fix it.
A "fix" for it interrupting your game would be to just have the blasted Avast window open already.
Hopefully they'll fix this glitch soon...
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: Weasel on September 23, 2020, 07:27:52 PM
I have 3 PCs running Avast Premium Security and the last few days the "This computer is protected" screen keeps popping on all 3. I have no scheduled scans.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: iuchairbar on September 23, 2020, 07:55:39 PM
It seems like a common problem. Avast - developers - get a bug! The word "Annoying" is too little said.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: a152 on September 23, 2020, 09:27:03 PM
It is bad enough that there are so many programs that are being offered, rather than offering one useful utility.
And now the incessant advertising - that is, what it is, just to bring our attention to Avast and buy more and more of their software.
It is as if it was a free utility with built-in advertising.
It is disgusting and unless it is fixed quickly, I shall ask for my money back and use something else.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: circlef on September 23, 2020, 10:13:46 PM
I hate this but glad its not something I set up wrong!
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: douglas246 on September 23, 2020, 10:13:55 PM
There were far too many popups before, battery degrading, latest driver, x slowing your system. This latest nonsense is a spam too far. If it's not fixed in a week or two I'll be cancelling my subscription.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: elreid1 on September 23, 2020, 10:36:44 PM
I have been getting the same pop ups since upgrading to 20.7.2425 also. It's annoying as hell. Avast please come up with a fix tot his bug soon or I will be cancelling my subscription.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: EB64 on September 24, 2020, 01:03:13 AM
Well this isn't really a bug with the advertising part of the program.
For some reason, whenever the virus definitions gets updated, it's opening the program itself.

Try leaving the program window open in the background(just minimized) and see if that stops the intrusion issue, at least.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: Asyn on September 24, 2020, 06:25:14 AM
Dev-Info: Hi there, thank you for the reports, our developers are looking into this. We will keep you posted. We are sorry for any inconvenience this may have caused.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: WillT on September 24, 2020, 06:55:28 AM
This is unbelievably annoying and intrusive.  I have been getting the same large popup from Avast over and over.  I finally turned on silent mode and turned of all popups, alerts, and messages.  Now I am getting a repeated popup, also covering almost the whole screen, that tells me silent mode is on.  Come on Avast!  Fix this!  Only solution I have seen anywhere is to uninstall Avast.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: DavidR on September 24, 2020, 11:53:37 AM
I don't know if this might help:
With the bulid xx.599 has it stopp by me! Thanks.

Currently I'm not experiencing this (Avast Free), but my build is xx.598.  This is probably the same for most users, so I would suggest a system restart (to apply it) and see if this minor build update does have a bug fix.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: Michael de Jong on September 24, 2020, 12:10:26 PM
Same here. I think it is caused by a message that keeps being unread. In the popup, in the upper right corner you have "Meldingen" (Dutch) or something like "Messages" in English version. In my app it has one unread message. When I open it, I see the warning "stille modus is ingeschakeld" (silence modus is switched on). When I close the tab, the message is still unread. My guess is that the popup keeps appearing because of this unread message.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: r@vast on September 24, 2020, 01:44:34 PM
Hi,

Please see the latest update: https://forum.avast.com/index.php?topic=238246.msg1562107#msg1562107
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: Cahya Legawa on September 24, 2020, 01:57:48 PM
I don't know if this might help:
With the bulid xx.599 has it stopp by me! Thanks.

Currently I'm not experiencing this (Avast Free), but my build is xx.598.  This is probably the same for most users, so I would suggest a system restart (to apply it) and see if this minor build update does have a bug fix.
I am using avast premium security with the same build, and I am not experiencing any of this issue either.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: crsandall on September 24, 2020, 03:32:41 PM
I called tech support and they told me to reinstall Avast - pretty lame suggestion but better than turn it off, count to ten and reboot!

The most ironic part of this bug is that when the app opens it blasts SILENT MODE IS TURNED ON into my eyes  :o

Oh well
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: previtij on September 24, 2020, 04:15:04 PM
Having the same problem on 2 machines.  This needs to be fixed or I am going with Norton.
Title: Re: Avast Premium Security keeps on popping up randomly
Post by: DavidR on September 24, 2020, 04:57:08 PM
Having the same problem on 2 machines.  This needs to be fixed or I am going with Norton.

Did you read this reply:
Hi,

Please see the latest update: https://forum.avast.com/index.php?topic=238246.msg1562107#msg1562107

And follow read the details in that link ?