Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rusway15 on September 26, 2020, 02:47:35 AM

Title: Bank Mode - issue connecting to Bank
Post by: rusway15 on September 26, 2020, 02:47:35 AM

Hi there,

Can no longer access my Bank account in Bank Mode, a msg keeps coming up 'Application Error - A problem has occurred with your Internet Banking session'. I am able to access the account directly from the Firefox & Google Chrome browser, just no longer from Bank Mode. Am also able to access other accounts in Bank Mode (eg. Paypal), so not a universal issue.

szb log attached

Title: Re: Bank Mode - issue connecting to Bank
Post by: Asyn on September 26, 2020, 07:11:59 AM

Best you post/ask in the dedicated forum section.
-> https://forum.avast.com/index.php?board=78.0

Title: Re: Bank Mode - issue connecting to Bank
Post by: rusway15 on September 26, 2020, 10:00:31 AM

Hi Asny,

Appreciate you directing me to correct thread, but am utterly confused as to why or even where it is if trying to locate it as an appropriate thread  :)

Title: Re: Bank Mode - issue connecting to Bank
Post by: DavidR on September 26, 2020, 11:44:59 AM

Quote from: rusway15 on September 26, 2020, 10:00:31 AM

Hi Asny,

Appreciate you directing me to correct thread, but am utterly confused as to why or even where it is if trying to locate it as an appropriate thread  :)

Clicking the link given will open that sub-forum for the Avast Secure Browser, it shows a listing of previous topics.

If you scroll down that you may see a related topic, if not then use the New Topic button, much as you did to create this topic.