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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: John982 on September 26, 2020, 04:46:06 AM

Title: User Hive is loaded by another Process
Post by: John982 on September 26, 2020, 04:46:06 AM

I am seeing the occasional WIN 10 stall and it appears to be related to AVAST.

User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVAST Software\Cleanup\TuneupSvc.exe, PID: 2332, ProfSvc PID: 1836.
User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVAST Software\Avast\AvastSvc.exe, PID: 4048, ProfSvc PID: 1836.
User hive is loaded by another process (Registry Lock) Process name: C:\Windows\System32\svchost.exe, PID: 2964, ProfSvc PID: 1836.

Title: Re: User Hive is loaded by another Process
Post by: r@vast on September 29, 2020, 02:06:22 PM

Quote from: John982 on September 26, 2020, 04:46:06 AM

I am seeing the occasional WIN 10 stall and it appears to be related to AVAST.

User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVAST Software\Cleanup\TuneupSvc.exe, PID: 2332, ProfSvc PID: 1836.
User hive is loaded by another process (Registry Lock) Process name: C:\Program Files\AVAST Software\Avast\AvastSvc.exe, PID: 4048, ProfSvc PID: 1836.
User hive is loaded by another process (Registry Lock) Process name: C:\Windows\System32\svchost.exe, PID: 2964, ProfSvc PID: 1836.

Hi,

Could you please provide us with a support file id.
To generate the support file, please see this link.
https://support.avast.com/en-ww/article/Submit-support-file