Avast WEBforum
Other => Viruses and worms => Topic started by: gscotton on September 28, 2020, 08:21:09 AM
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I suspect this is a virus on my Toshiba laptop unfortunately only running Windows 7, and up to date Avast which it seems might not have worked:
-start menu not showing from start button
-rapid highlighting of different files or directories in windows explorer
-the letter r continually typed on a post it note even though the r key is not pressed and backspace not working to delete the "r"s
Does anyone know cause/what type of virus this could be/best way of fixing?
A page I found is: https://www.avast.com/c-how-to-remove-virus-from-pc
I'm wondering if:
-it could be in any way hardware related
-this is the removal process the best way to approach it
-chances of recovery
-if factory reset might be required