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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jwbeckman on September 28, 2020, 08:52:45 PM

Title: Using AVAST uninstall killed my computer.
Post by: jwbeckman on September 28, 2020, 08:52:45 PM

I have a Dell Optiplex 780. After upgrading to Windows 10 I didn't see a need to keep avast on it. I went to the avast directory and did an uninstall. When finished it told me to reboot. I did. The boot failed with Windows simply saying it encountered an unrecoverable error. It mentioned the boot device. I've tried Microsofts Windows 10 repair utility, but it also fails. I assume the boot sector is somehow locked down. I don't know what to from here. This was a great computer. I don't want to just toss it.

Title: Re: Using AVAST uninstall killed my computer.
Post by: bob3160 on September 28, 2020, 10:31:17 PM

Quote from: jwbeckman on September 28, 2020, 08:52:45 PM

I have a Dell Optiplex 780. After upgrading to Windows 10 I didn't see a need to keep avast on it. I went to the avast directory and did an uninstall. When finished it told me to reboot. I did. The boot failed with Windows simply saying it encountered an unrecoverable error. It mentioned the boot device. I've tried Microsofts Windows 10 repair utility, but it also fails. I assume the boot sector is somehow locked down. I don't know what to from here. This was a great computer. I don't want to just toss it.

How did you uninstall Avast from its program directory? Uninstall is done from Windows Programs and Features,
selecting Avast and then selecting uninstall.