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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: aino10shi on October 01, 2020, 05:54:44 AM

Title: Unable to repair or uninstall + CPU HOG
Post by: aino10shi on October 01, 2020, 05:54:44 AM
I noticed that avast was taking up about 30% of my cpu for a couple days now and I was told that an update might fix it. The update got up to about 80-90% and got stuck. Then, when I tried to repair it, the same thing happened and it got stuck again. Then, I tried to uninstall with avastclear and the program just stays on the loading screen. Can someone please help me?
(https://i.ibb.co/vxLNMf3/computer-specs.jpg)
(https://i.ibb.co/n8WPb4H/avast-stuck.jpg)
Title: Re: Unable to repair or uninstall + CPU HOG
Post by: aino10shi on October 01, 2020, 06:35:02 AM
I forgot to mention this my my current version. I'm not sure if it's up to date but it refuses to update
(https://i.ibb.co/hC4Sbq8/avast-version.jpg)
Title: Re: Unable to repair or uninstall + CPU HOG
Post by: r@vast on October 01, 2020, 10:03:32 AM
I forgot to mention this my my current version. I'm not sure if it's up to date but it refuses to update

Hi,

It seems to be up to date.
Could you please clarify what your current issue is?
Perhaps you can add a screenshot of the issue/error.
Title: Re: Unable to repair or uninstall + CPU HOG
Post by: strakl on October 01, 2020, 03:39:46 PM
Well this is odd. If even the avast clear won't work, i think you really scrued up your installation. Try going in safe mode before running avast clear and see if that works.
Title: Re: Unable to repair or uninstall + CPU HOG
Post by: wratho_g on October 01, 2020, 04:22:30 PM
This is literally what I am experiencing and why I created a thread. Same exact issue!

100% CPU all the time, with no way to remove or stop avast.
Title: Re: Unable to repair or uninstall + CPU HOG
Post by: Asyn on October 01, 2020, 04:28:05 PM
Hi, if you're willing to help, see: https://forum.avast.com/index.php?topic=237567.0
Title: Re: Unable to repair or uninstall + CPU HOG
Post by: bob3160 on October 01, 2020, 10:45:49 PM
Have you restarted the system at least twice?