Avast WEBforum

Consumer Products => Avast Mac Security => Topic started by: mgallani on October 02, 2020, 12:53:19 PM

Title: Avast Security won't reinstall
Post by: mgallani on October 02, 2020, 12:53:19 PM

I tried to reinstall Avast Premium on MAC but software keeps telling me that Avast is already installed.  I have uninstalled using the Avast software and restarted my MAC but still can't get any further.  There is no Avast in the Applications folder - what next?

Title: Re: Avast Security won't reinstall
Post by: mgallani on October 02, 2020, 03:20:18 PM

Now fixed by reference to other posts in this forum!

Title: Re: Avast Security won't reinstall
Post by: lukas.hasik on October 07, 2020, 11:07:21 AM

Quote from: mgallani on October 02, 2020, 03:20:18 PM

Now fixed by reference to other posts in this forum!

It would be great to know
- how did you get into the situation. Did you used Avast Uninstaller or other way to get rid off the product?
- how did you solved the situation?

My reasons for asking are that your experience will help other users with similar problems. And it may help us (product creators) to understand how it could happen ;)

Title: Re: Avast Security won't reinstall
Post by: chris.. on October 29, 2020, 10:24:39 AM

Quote from: lukas.hasik on October 07, 2020, 11:07:21 AM

My reasons for asking are that your experience will help other users with similar problems. And it may help us (product creators) to understand how it could happen ;)

hi,
Indeed, it would be nice to have mgallani feedback.
A member of the French forum seems to have the same problem: he can't install avast because he can't uninstall the old version that appears to be already installed.
https://forum.avast.com/index.php?topic=239236.0