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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Bert48 on October 02, 2020, 09:04:57 PM

Title: Cyber attack
Post by: Bert48 on October 02, 2020, 09:04:57 PM

Hi,

I upgraded to Premium Security because, since mid August, someone is, on a regular basis, trying to take over control of my PC. My cursor moves to Start Menu, immediately opening command center and starting to write commands. I always overrule and restart.

Now, these attacks still occur, so, obviously Premium Security fails to offer me security. I now wonder why I paid for the upgrade.

Any suggestions?

Title: Re: Cyber attack
Post by: MrDJ on October 02, 2020, 11:33:51 PM

scary.
have you let anyone connect remotely to fix something for you in the past and could of left a back door to get back in without your permission.
my suggestion or what i would immediately do is a pita but do a complete clean reinstall of windows. sadly if youve not made backups on external drive then you would lose everything and start afresh which will get rid of any nasties on your computer.

Title: Re: Cyber attack
Post by: Bert48 on October 03, 2020, 07:59:27 AM

Thanks for responding.

The only person working with this device is me.

Strangely, the firewall log did not detect any activity the last 5 days, that's why I think Avast Security simply does not offer sufficient protection.

I've changed all my passwords, if that does not help, unfortunately the only thing left is indeed reinstalling Windows. 

Title: Re: Cyber attack
Post by: strakl on October 03, 2020, 10:01:48 AM

Well, you actually haven't explained what happened before this issues started, so there is no need to blame avast for it.