Avast WEBforum

Consumer Products => Avast SecureLine VPN => Avast SecureLine VPN for Windows => Topic started by: cherubini on October 03, 2020, 05:46:06 PM

Title: VPN problem error 403
Post by: cherubini on October 03, 2020, 05:46:06 PM

Hello, I am Avast user for many years with registered programs : Antivirus, Cleanup Premium, Password manager and VPN secureline since some weeks ago. When VPN is activated, access for some websites is denied with error 403 or 404, and my mail server is considered as not operational. If I switch VPN off, everything is working perfectly and I can receive my mail messages using IMAP and SFR. If you have a solution, I would appreciate. Cheers. Alan France.
Title: Re: VPN problem error 403
Post by: Asyn on October 04, 2020, 08:36:30 AM
Hi, see if this helps: https://support.avast.com/en-us/article/Troubleshoot-SecureLine-VPN-email
Title: Re: VPN problem error 403
Post by: cherubini on October 05, 2020, 02:30:56 AM
Thanks Asyn, but this is only for smtp ( sending ) not for receiving  ( imap ) .
Title: Re: VPN problem error 403
Post by: Asyn on October 05, 2020, 07:16:12 AM
Wait for one of the devs and/or submit a ticket: https://support.avast.com/contact