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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tom559 on October 04, 2020, 07:44:52 PM

Title: Files won't delete from virus chest
Post by: tom559 on October 04, 2020, 07:44:52 PM

On a new PC during a PCMover transfer of files, Avast stopped the process by finding a virus in PCMover.exe. I can see it in the virus chest; mark it for deletion; but when I click delete, it's still there. I believe it prevents me from re-installing PCMover because that installation process claims it can't access a certain directory where PCMover.exe used to be.

How can I get that file off my system?

Title: Re: Files won't delete from virus chest
Post by: Asyn on October 05, 2020, 02:26:15 PM

- Which Avast..? (Free/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?