Avast WEBforum

Consumer Products => Avast Account (my.avast.com) => Topic started by: lost-coast on October 08, 2020, 10:27:01 PM

Title: Avast Device List
Post by: lost-coast on October 08, 2020, 10:27:01 PM

 the option to view what devices/computers I have active in my account seem like it was removed from the account options?
 I need to review why so many of my 10 licenses are used.
  Is this not part of the account anymore?
Title: Re: Avast Device List
Post by: r@vast on October 09, 2020, 02:01:28 PM
Quote from: lost-coast on October 08, 2020, 10:27:01 PM

 the option to view what devices/computers I have active in my account seem like it was removed from the account options?
 I need to review why so many of my 10 licenses are used.
  Is this not part of the account anymore?

Hi,

This has been removed and we are working on an improved version.
Title: Re: Avast Device List
Post by: ranoldtj on November 04, 2020, 07:12:19 AM
Hopefully this option will be activated soonest...I have 11 devices of 10 as subscribed ...actually only 6 devices as remembered
Title: Re: Avast Device List
Post by: Jakob37 on December 16, 2020, 05:50:58 PM
something new??? we are wating now for a while...
Title: Re: Avast Device List
Post by: r@vast on December 17, 2020, 09:04:59 AM
Quote from: Jakob37 on December 16, 2020, 05:50:58 PM
something new??? we are wating now for a while...

Hi,

There is no ETA available.
Title: Re: Avast Device List
Post by: colin.goodall on December 29, 2020, 03:05:58 PM
I do need to see the list of devices.   Please provide.

Also, using the AVAST subscription on Android and iOS mobile devices has not worked for me, so seeing what I am using across all types of devices is important.
Title: Re: Avast Device List
Post by: r@vast on December 30, 2020, 10:01:33 AM
Quote from: colin.goodall on December 29, 2020, 03:05:58 PM
I do need to see the list of devices.   Please provide.

Also, using the AVAST subscription on Android and iOS mobile devices has not worked for me, so seeing what I am using across all types of devices is important.


Hi,

According to our system, you have an Avast Ultimate Multi-Device subscription and you have activated it on 5 out of 10 devices.
We do not have a list of devices.
Concerning the activation of Avast Ultimate (Multi-Device) please see this guide https://support.avast.com/en-ww/article/Activate-Ultimate-Multi-Device/
Title: Re: Avast Device List
Post by: kev17 on March 22, 2022, 10:48:12 PM
it is now  2022 has this been fixed mine says 5 out of 10 but we only have 3 computers in the house and i cannot see the list to delete older computers
Title: Re: Avast Device List
Post by: r@vast on March 23, 2022, 01:42:08 PM
Quote from: kev17 on March 22, 2022, 10:48:12 PM
it is now  2022 has this been fixed mine says 5 out of 10 but we only have 3 computers in the house and i cannot see the list to delete older computers

Hi,

The number indicates on how many devices your subscription has been used on in the past 30 days.
This will include re-installations or re-activations.
Title: Re: Avast Device List
Post by: bob3160 on March 23, 2022, 01:57:57 PM
Quote from: r@vast on March 23, 2022, 01:42:08 PM
Quote from: kev17 on March 22, 2022, 10:48:12 PM
it is now  2022 has this been fixed mine says 5 out of 10 but we only have 3 computers in the house and i cannot see the list to delete older computers

Hi,

The number indicates on how many devices your subscription has been used on in the past 30 days.
This will include re-installations or re-activations.
Would it not be more useful if it simply displayed the current # of devices used?