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Consumer Products => Avast SecureLine VPN => Topic started by: belgianwaffler on October 11, 2020, 08:18:50 PM

Title: Avast VPN not connecting
Post by: belgianwaffler on October 11, 2020, 08:18:50 PM
i've been using a paid subscription for premium security and VPN across 5 devices, for over a year. i recently renewed the service for another year. a few days ago my VPN stopped automatically signing in, and when i went to the Avast SecureLine VPN page and hit the red button but it immediately toggled from red to green and back to red, signifying off. i can't turn it on, even though i'm paying for it. and my macbook is already showing signs of vulnerability. please help. thanks.
Title: Re: Avast VPN not connecting
Post by: bob3160 on October 12, 2020, 12:43:27 AM
i've been using a paid subscription for premium security and VPN across 5 devices, for over a year. i recently renewed the service for another year. a few days ago my VPN stopped automatically signing in, and when i went to the Avast SecureLine VPN page and hit the red button but it immediately toggled from red to green and back to red, signifying off. i can't turn it on, even though i'm paying for it. and my macbook is already showing signs of vulnerability. please help. thanks.
Where are you located?
Title: Re: Avast VPN not connecting
Post by: belgianwaffler on October 16, 2020, 02:43:00 PM
currently in the u.s.
Title: Re: Avast VPN not connecting
Post by: r@vast on October 19, 2020, 04:28:07 PM
i've been using a paid subscription for premium security and VPN across 5 devices, for over a year. i recently renewed the service for another year. a few days ago my VPN stopped automatically signing in, and when i went to the Avast SecureLine VPN page and hit the red button but it immediately toggled from red to green and back to red, signifying off. i can't turn it on, even though i'm paying for it. and my macbook is already showing signs of vulnerability. please help. thanks.

Hi,

Please try the suggestions as mentioned in this guide:https://support.avast.com/en-us/article/63#idt_5100