Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: kamenkraev on October 16, 2020, 12:38:10 PM

Title: What is your normal RAM usage for the AvastService process?
Post by: kamenkraev on October 16, 2020, 12:38:10 PM: Hi,

I am not very sure whether my RAM usage for the AvastService process did not go up after the latest update.
I hadn't really noticed the normal usage before.

My AvastService doesn't go under 780MB during normal operation. The CPU process is ok.

Is this normal for most of you? I am running all core shields and anti tracker and also the breach guard.

I've seen the reports from people complaining of jumping RAM usage, so I wonder if I am impacted.

(https://i.imgur.com/uk7DdUh.png)

Thanks!
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: Asyn on October 16, 2020, 01:32:21 PM: Please attach your screenshot(s), some of us don't follow external links. ;)
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: kamenkraev on October 16, 2020, 01:44:19 PM: done
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: Asyn on October 16, 2020, 01:47:43 PM: - Which Avast..? (Free/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: kamenkraev on October 16, 2020, 01:53:36 PM: - Which Avast..? (Free/Premium) - Premium
- Which version/build of Avast..? - ver 20.8.2432 build 20.8.5684.602
- OS..? (32/64 Bit..? - which SP/Build..?) - win10, 64
- Other security related software installed..? - Avast antitracker and breachguard, nothing else
- Which AV(s) did you use before Avast..? - Always Avast Premium for years

It also takes about 1 minute to load the Avast GUI - CPU going to 80% and also same with using Chrome, especially when opening pages for the first time.

with the GUI now launched I have 1GB of RAM used...

I tried repairing a few times, no change.
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: Asyn on October 16, 2020, 01:55:58 PM: 1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: kamenkraev on October 16, 2020, 02:52:39 PM: Quote from: Asyn on October 16, 2020, 01:55:58 PM
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

Am I going to lose the passwords saved in Avast Passwords? Should I back them up?
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: Asyn on October 16, 2020, 03:08:39 PM: Regarding APW, see: https://forum.avast.com/index.php?topic=236960.0
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: kamenkraev on October 16, 2020, 07:45:38 PM: Hi,

Reinstall helped...in fact now AvastService uses 0.2% CPU and 18Mb RAM under normal conditions.

I must have had an issue with it for some time then and i hadn't realised.

Thanks
Title: Re: What is your normal RAM usage for the AvastService process?
Post by: Asyn on October 17, 2020, 07:23:05 AM: You're welcome.