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Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: kevin.j.rice on October 18, 2020, 06:43:08 PM

Title: nexus 5p recovery
Post by: kevin.j.rice on October 18, 2020, 06:43:08 PM

I'm unable to find my Avast online account associated with a Nexus 5P with mobile security installed. One of my family members set a different PIN on the phone. Is there any way to do a factory reset in order for me to recover access? I tried doing a recovery boot, but the only option I see is 'No command'. I tried using the SDK fastboot oem unlock command, but that apparently is not allowed. Any ideas?

Title: Re: nexus 5p recovery
Post by: bob3160 on October 18, 2020, 07:34:51 PM

Factory reset requires your password or pin which ever you've set up.

Title: Re: nexus 5p recovery
Post by: kevin.j.rice on October 18, 2020, 07:48:59 PM

Is there no way to root the phone (as a last ditch effort) from the stock boot loader without a PIN?

Title: Re: nexus 5p recovery
Post by: bob3160 on October 19, 2020, 12:25:30 AM

Quote from: kevin.j.rice on October 18, 2020, 07:48:59 PM

Is there no way to root the phone (as a last ditch effort) from the stock boot loader without a PIN?

See your carrier. ATT T-Mobile Verizon etc.