Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Thomas954 on October 25, 2020, 07:50:40 PM

Title: Network Scan Reports Router Firmware Should Be Updated
Post by: Thomas954 on October 25, 2020, 07:50:40 PM
The network scan always says my router firmware is out of date.  I have confirmed that I have the latest firmware.  How do I get the network scan to stop reporting the isssue?  Thanks.
Title: Re: Network Scan Reports Router Firmware Should Be Updated
Post by: Thomas954 on October 26, 2020, 08:37:29 PM
Any ideas?
Title: Re: Network Scan Reports Router Firmware Should Be Updated
Post by: r@vast on October 27, 2020, 04:53:48 PM
The network scan always says my router firmware is out of date.  I have confirmed that I have the latest firmware.  How do I get the network scan to stop reporting the isssue?  Thanks.


Hi,

Could you provide us with a support file, please?
1. In Avast Premium Security, go to Menu> Settings > General> Troubleshooting >  Logs (at the bottom) > Enable debug logging
2. Send Logs
3. Post the file id here
https://support.avast.com/en-ww/article/Submit-support-file

You can disable debug logging after the file has been generated.