Avast WEBforum

Consumer Products => Avast Battery Saver => Topic started by: Watts4 on October 29, 2020, 09:21:22 AM

Title: Trying to cancel the free trial
Post by: Watts4 on October 29, 2020, 09:21:22 AM

Hello. I am trying to cancel the free trial of Avast Battery Saver
However, I could not find the Order ID
It is not popping up in my account page.
However, it is confirmed to be there since I have the subscription ID.

I need some dire help to cancel the battery saver since I do not want it.

Title: Re: Trying to cancel the free trial
Post by: Asyn on October 29, 2020, 09:23:56 AM

Quote from: Watts4 on October 29, 2020, 09:21:22 AM

However, I could not find the Order ID

Just enter/use 00000000 and explain it in your request.

Title: Re: Trying to cancel the free trial
Post by: r@vast on October 29, 2020, 01:40:50 PM

Quote from: Watts4 on October 29, 2020, 09:21:22 AM

Hello. I am trying to cancel the free trial of Avast Battery Saver
However, I could not find the Order ID
It is not popping up in my account page.
However, it is confirmed to be there since I have the subscription ID.

I need some dire help to cancel the battery saver since I do not want it.

Hi,

The auto-renewal has been cancelled.