Avast WEBforum

Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: Stan Dunn on October 29, 2020, 11:29:31 PM

Title: Anti-Theft Locate stopped working
Post by: Stan Dunn on October 29, 2020, 11:29:31 PM

Up until 3 days ago Locate worked fine.  Now, when I do a Request Location for the device, it always responds with "We are unable to connect to your device" and gives me the location as of 3 days ago.  However, if I request it to take a picture, it works fine.
What gives?

Title: FIXED: Anti-Theft Locate stopped working
Post by: Stan Dunn on November 09, 2020, 04:46:59 PM

Fixed by uninstalling and reinstalling the application.