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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: szg on November 02, 2020, 06:10:22 PM

Title: Avast and Viber on Windows 10
Post by: szg on November 02, 2020, 06:10:22 PM

Hi All,

A friend of mine has a Windows 10, Avast, Viber setup, but the Viber can't send images while Avast is running. If I deactivate avast for minutest, the images sending immediately. Receiving images, texts is working fine, just sending is not possible.

Have anyone any ideas what should I do, please?

BR,
szg.

Title: Re: Avast and Viber on Windows 10
Post by: rocksteady on November 03, 2020, 10:08:14 AM

Is Viber being used in a web browser?
Do you get any error message from Avast when this happens?

Instead of turning off all Avast shields, can you disable Avast shields one at a time and test to find out which specific shield is causing the problem.

When replying can you give information:
Which version of Windows?
Which version of Avast, and whether paid or free?
Any other antivirus/antimalware software installed, present or past?