Avast WEBforum

Consumer Products => Avast Driver Updater => Topic started by: v2vspiderman on November 10, 2020, 03:43:17 AM

Title: My Order ID was sent to the wrong email
Post by: v2vspiderman on November 10, 2020, 03:43:17 AM

When ordering a free month of the driver updater the email i entered to send the verification had a typo in it and now i cannot cancel my subscription as i do not have an order ID, are there any other ways to fix this as when i go on my account there are zero subscriptions attached to my account as i entered the free trial through the avast application on my computer rather than online. now I am getting charged for a service I cannot unsubscribe from. Can i get some help?

Title: Re: My Order ID was sent to the wrong email
Post by: Asyn on November 10, 2020, 07:02:25 AM

Quote from: v2vspiderman on November 10, 2020, 03:43:17 AM

...i cannot cancel my subscription as i do not have an order ID...

Just enter/use 00000000 and explain it in your request.