Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: johno97007 on November 12, 2020, 05:41:52 PM

Title: I'm really confused!
Post by: johno97007 on November 12, 2020, 05:41:52 PM

 >:(
I have subscribed to Avast Internet Security Since Last November.  After installing, I am not now able (after paying for) to enter my activation code to access the dashboard.  I am directed to another screen where I am presented another invoice for $24.00 to purchase some other product. Hence my confusion.  I thought I had bought program and assumed that it would be ready to use.  When I do get to the dashboard and click on a function, I am directed back to the $24.00 invoice which, if paid, will activate the dashboard. No. I am not going to do that. As a matter of fact, I have requested a refund for this years subscription.  Sorry, guys.  I'm going elsewhere.

Title: Re: I'm really confused!
Post by: Asyn on November 12, 2020, 05:54:41 PM

-> https://support.avast.com/article/Troubleshoot-activation