Avast WEBforum

Other => General Topics => Topic started by: rjimenez2001 on November 15, 2020, 05:36:22 PM

Title: Avast charges
Post by: rjimenez2001 on November 15, 2020, 05:36:22 PM

How to know what is Avast charging in my bank account?

Title: Re: Avast charges
Post by: DavidR on November 15, 2020, 06:07:26 PM

There really is insufficient information to give you a definitive answer.
What Avast Product/s do you have ?

Surely you would have received an email from avast when you purchased your product/s  ?

If this is for an upcoming renewal, you should receive an email before that renewal takes place and should notify you of what the charge is. This happens about a week to ten days before I believe.

Title: Re: Avast charges
Post by: oneplus6 on November 24, 2020, 12:12:07 AM

I HAVE BEEN CHARGED TO MY BANK ACCOUNT WITHOUT MY PERMISSION OR ORDERING. i DID NOT OREDER ANY SOFTWARE #196510   /THE BANK STATEMENT SAID       DRI*AVAST SOFWARE 
                                                                  ORDERFIND.COM   MIN   196510

PLEASE CHECK THIS OUT AND LET ME KNOW WHAT I WAS CHANGED FOR WITHOUT MY PERMISSION.
SEND RESPONSE TO MY E-MAIL ADDRESS

oneplus6@embarqmail.com     asap please

Title: Re: Avast charges
Post by: DavidR on November 24, 2020, 01:31:15 AM

@  oneplus6
Unless you particularly enjoy receiving SPAM, I suggest that you remove your email from a publicly available forum.

Did you happen to use the 60 day trial option ?
As that would have setup a payment mandate, otherwise how would they have got your bank details.

Refund request - https://support.avast.com/en-ww/contact/sales_refund (https://support.avast.com/en-ww/contact/sales_refund) If you haven't got the Order ID, etc enter 00000000 and give as much information that you can to help identify it.