Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: mika1337 on November 21, 2020, 04:54:53 AM
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I have "enjoyed" many times now system warnings of low memory even by just using web browser. Memory is about 80% used. After restarting the system, I notice the memory go back to normal 30%. Avast informs me it is updated. This is frustating, especially when playing computer games.
System:
Windows 8.1 Professional
8 GB of Random Access Memory
CPU;GPU;PSU;MB;SSD-all professional gaming quality
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Clarification: The update inform is always when the error has happened.
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Clarification: The update inform is always when the error has happened.
Without knowing what else you were doing at the time the update to Avast happened, it's
almost impossible to guess why this happens.
You can change your settings so that the update doesn't happen while you are busy doing other tings
on your computer.
Menu > Settings > Update >
(https://d1ka0itfguscri.cloudfront.net/Lh/2020/11/21/14/53/cYXr2MLvNx/preview.jpg)
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Without knowing what else you were doing at the time the update to Avast happened, it's
almost impossible to guess why this happens.
You can change your settings so that the update doesn't happen while you are busy doing other tings
on your computer.
Last time I was browsing internet, one Youtube video open and one forum-like website open.
Before that one time I was playing Rainbow Six Siege (My setup is over recommended settings) and this happened too and I didn't have any other software open.
Is there some kind of automatique which would stop updates if I am playing? I don't want turn automatic updates off completly as notifications to update bug me.
Even still this is Avast bug as my computer should be able to handle internet surfing and updating virus protection with ease. Memory leak perhaps? Luckily this has not happened when I have been doing more important tasks e.g. university and/or work projects.
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- Which Avast..? (Free/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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- Which Avast..? (Free/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Free
Program version 20.9.2437 build 20.9.5758.612
Virus ident. 201121-4
UI 1.0.580
MS Windows 8.1 professional 64 Bit
Webadvisor by McAfee (which I guess is grayware from Adobe products, thousand times I press do not install and the 1001st I forget and here I am)
None on this machine
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1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe (https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe)
2. Follow instructions: https://www.avast.com/uninstall-utility (https://www.avast.com/uninstall-utility) (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
There currently is a problem with the uninstaller since it doesn't properly remove
all those entries placed in the registry for the current versions of Avast.
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There currently is a problem with the uninstaller since it doesn't properly remove
all those entries placed in the registry for the current versions of Avast.
For a reinstall, instructions should work anyway.
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Again, it happened again. >:(
While doing important MATLAB-COMSOL project, my computers beeps for low memory (8 GB IS NOT LOW)
I check avast (i keep it silent) AND IT WANT TO RESTART MY PC.
There is no other option BUT AVAST CAUSES MEMORY LEAK ON MY SYSTEM
Complete system specs:
Windows 8.1 Pro 64-bit (6.3, Build 9600)
System based on MSI MS-7922 V10.7B0
Processor: Intel Core i5-4690k @3.5 GHz/@3.9GHz auto-turbo
Memory 8192 MB RAM DDR3 @799 MHz (9-9-9-24)
Hard drive: Samsung SSD 850 EVO 500 GB (465 GB USABLE) 401 GB USED
Graphics R9390 ATI AMD Sapphire
This is a major and bad error. Please check your update policy.
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There is no other option BUT AVAST CAUSES MEMORY LEAK ON MY SYSTEM
Hi, if you're willing to help, see: https://forum.avast.com/index.php?topic=237567.0
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There is no other option BUT AVAST CAUSES MEMORY LEAK ON MY SYSTEM
Hi, if you're willing to help, see: https://forum.avast.com/index.php?topic=237567.0
Hi, I could cladly help as Avast I have trusted over 10 years. But I need more information of the procedure. How can I reproduce an update instantly? Im not goining to log for hours. Also, does the log profile contain RAM usage? I think there is the problem.
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Agreed, invoking it could be a problem, let's go for the logs instead...
Follow instructions: https://support.avast.com/article/33/ and post the File-ID here afterwards
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Agreed, invoking it could be a problem, let's go for the logs instead...
Follow instructions: https://support.avast.com/article/33/ and post the File-ID here afterwards
Hi, log is created and sent to Avast by the tool:
20201230_0836_LM1SH_3854519903.zip
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Agreed, invoking it could be a problem, let's go for the logs instead...
Follow instructions: https://support.avast.com/article/33/ and post the File-ID here afterwards
Hi, log is created and sent to Avast by the tool:
20201230_0836_LM1SH_3854519903.zip
OK, I'll forward it to the devs, but be patient - it's holiday season... ;)
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Agreed, invoking it could be a problem, let's go for the logs instead...
Follow instructions: https://support.avast.com/article/33/ and post the File-ID here afterwards
Hi, log is created and sent to Avast by the tool:
20201230_0836_LM1SH_3854519903.zip
OK, I'll forward it to the devs, but be patient - it's holiday season... ;)
It holiday season but not in Finland in middle days. I'm on IT specialist training.
The log cries this error
Faulting application name: AvastBrowser.exe, version: 86.1.6738.111, time stamp: SENSORED ;Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: SENSORED ;Exception code: 0xc000000d
Fault offset: 0x000ef24c
Faulting process id: 0x674
Faulting application start time: 0x01d6bd256df78cd2
Faulting application path: C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ae39d39e-2918-11eb-8322-d8cb8a79e76a
Faulting package full name: 
Faulting package-relative application ID:]]>
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The log cries this error
Faulting application name: AvastBrowser.exe, version: 86.1.6738.111, time stamp: SENSORED ;Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: SENSORED ;Exception code: 0xc000000dFault offset: 0x000ef24cFaulting process id: 0x674Faulting application start time: 0x01d6bd256df78cd2Faulting application path: C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exeFaulting module path: C:\Windows\SYSTEM32\ntdll.dllReport Id: ae39d39e-2918-11eb-8322-d8cb8a79e76aFaulting package full name: Faulting package-relative application ID:]]>
Regarding ASB, post/ask here: https://forum.avast.com/index.php?board=78.0
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The log cries this error
Faulting application name: AvastBrowser.exe, version: 86.1.6738.111, time stamp: SENSORED ;Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: SENSORED ;Exception code: 0xc000000dFault offset: 0x000ef24cFaulting process id: 0x674Faulting application start time: 0x01d6bd256df78cd2Faulting application path: C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exeFaulting module path: C:\Windows\SYSTEM32\ntdll.dllReport Id: ae39d39e-2918-11eb-8322-d8cb8a79e76aFaulting package full name: Faulting package-relative application ID:]]>
Regarding ASB, post/ask here: https://forum.avast.com/index.php?board=78.0
But i dont even have the browser. I uninstalled it. C:\Program Files (x86)\AVAST Software\ doesn't even exist.
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As said, regarding ASB - please post/ask in the dedicated forum section.